Shipping policy

Shipping Policy

At Auroluxe, we aim to deliver your products in the fastest time possible and in perfect condition. Below are the details of our shipping process:

1. Shipping Locations

We deliver to almost all pin codes across India. Whether you are in a metro city or a rural area, we’ve got you covered!

2. Shipping Charges

  • FREE Shipping: We are currently offering FREE Delivery on all prepaid and Cash on Delivery (COD) orders for a limited time.

  • There are no hidden charges or extra taxes at checkout.

3. Delivery Timeline

  • Processing Time: Once your order is placed, it takes 1-2 business days to process and pack your order.

  • Transit Time: * Metro Cities: 3-5 business days.

    • Rest of India: 5-7 business days.

  • Please note that Sundays and Public Holidays are not counted as business days.

4. Order Tracking

As soon as your order is dispatched, you will receive a tracking link via Email/SMS. You can use this link to track your package's journey in real-time.

5. Cash on Delivery (COD)

To make your shopping experience stress-free, we offer COD.

  • Please ensure you are available to receive the call from our delivery partner for confirmation.

  • Please keep the exact cash amount ready at the time of delivery to ensure a smooth process.

6. Undelivered Orders

In case the delivery is unsuccessful after 3 attempts by our courier partner (due to the customer being unavailable or an incorrect address), the order will be returned to our warehouse. In such cases, please contact us at [Insert Your Email/Contact Info] to reschedule.